Privacy Policy

1. Introduction

The Ministry of National Education and New Citizenship (hereinafter “the Ministry”, “we”, “our”) is committed to protecting the confidentiality and security of personal information you share with us when using our website and online services.

This privacy policy describes how we collect, use, store and protect your personal data in accordance with applicable law in the Democratic Republic of the Congo.

2. Data collected

We collect the following types of information:

• Identification information: first name, last name, email address, telephone number
• Browsing information: IP address, browser type, pages visited, visit duration
• Contact information: postal address, contact details
• Profile data: preferences and interests related to education

3. Use of data

We use your personal data to:

• Provide and improve our education services
• Respond to your requests and questions
• Send you important information about education
• Analyse use of our site to improve the user experience
• Comply with our legal and regulatory obligations
• Prevent fraud and ensure the security of our systems

4. Data protection

We implement appropriate technical and organisational security measures to protect your personal data against:

• Unauthorised access
• Accidental loss or destruction
• Fraudulent use
• Unauthorised disclosure

All data are stored on secure servers and are accessible only to authorised staff.

5. Sharing data

We do not sell, rent or share your personal data with third parties, except in the following cases:

• With your explicit consent
• To comply with a legal obligation or court order
• With trusted service providers acting on our behalf (under strict confidentiality agreements)
• In an emergency to protect public safety

6. Your rights

In accordance with applicable law, you have the following rights regarding your personal data:

• Right of access: You may request a copy of your personal data
• Right to rectification: You may correct inaccurate or incomplete data
• Right to erasure: You may request deletion of your data
• Right to object: You may object to processing of your data
• Right to data portability: You may request transfer of your data
• Right to withdraw consent: You may withdraw your consent at any time

To exercise these rights, please contact us at: contact@minepst.gouv.cd

7. Cookies and similar technologies

Our site uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the site to function
• Analytics cookies: To analyse how the site is used
• Preference cookies: To remember your choices

You can manage cookie preferences in your browser settings.

8. Data retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law. When the retention period expires, your data are deleted securely.

9. Changes to this policy

We may change this privacy policy at any time. Any changes will be published on this page with an updated “Last updated” date. We encourage you to review this page regularly to stay informed of our data protection practices.

10. Contact

For any questions about this privacy policy or to exercise your rights, you may contact us: